Hantrex Pty Ltd was a small business established to meet a need amongst deaf and hearing impaired closed caption users. People wanted reliable captions on digital television, but weren't getting the right advice when it came to digital set top boxes and other caption equipment.
After a few months of operating, people all over Australia were talking about us on the internet, and the name got passed around from one happy customer to another. Business grew and grew - far beyond what we initially planned.
We found the information provided by HI FI shops and chain stores was extremely lacking, and outright misleading in many cases. We found consumers just want a solid product that works and the best advice on how to make it work - not salespeak and no 'best guess' answers.
Now Hantrex provide set top boxes to all Australians, no matter where you are - we send to you. We've supplied lots of TV stations too, ABC, SBS and regional networks - as well as the major capital city broadcasters. We've also sold boxes worldwide, to the BBC and NBC amongst others for testing purposes - but please note our boxes don't work overseas!
What you will get from Hantrex is no nonsense advice and a solid, reliable product. You will get sales staff that listen to your concerns and do their utmost to ensure that you are enjoying all the benefits of digital television with captions. We have direct communication with the importers of the set top boxes and have built a solid relationship with them. You can be sure you are in safe hands.
Your email will ALWAYS be responded to within 24 hours - in most cases it will be as little as 30 minutes.
Now that we have a showroom, the quality of our service extends to you in person as well. We aim to have the best, most user friendly set top box showroom anywhere in Australia. We'll also endeavor to provide the widest range in Australia, without the junk.
If you need to get in touch with us here at Hantrex, please use any of these methods.
Come and visit in person, 91 Riviera Rd Avondale Heights Victoria 3034. Showroom open 11AM - 6PM Monday to Saturday.
by email - click here to Email Us
by instant messaging - add sales (at) the domain name of this site, australiandigitaltv.com
Hint: To use this, you must first be registered with MSN - just add the above email address to your buddies list and you will soon be talking to one of our friendly staff members.
by TTY - 03 9378 2516
by FAX - 03 9378 3065
by SMS - 0418 370 715
by phone - 03 9378 2516
by snail mail - The Manager P.O. Box 579 Niddrie Victoria Australia 3042.
If you have any comments or concerns about the business, please get in touch with us. We appreciate all feedback, both good and bad. We want to be the best Digital Television retailer in Australia, and we would love you to tell us how we can improve.